Support Center

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Support for all 4Cylinder Technologies apps — one team, one inbox, always here.

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Questions, feedback, or billing issues across any of our apps — we respond within 24 hours.

Frequently Asked Questions

Select an app below to see relevant FAQs.

What is DashboardAIR?
DashboardAIR is the AI power user command center for iPhone, iPad, and Android. Type a prompt once — DashboardAIR routes it to the best AI tool automatically, renders the answer in-app, and shows the confidence score. One prompt. The right AI. Every time.
What AI tools does DashboardAIR use?
DashboardAIR routes to the best AI for each task — including Claude, ChatGPT, Grok, Perplexity, Gemini, Microsoft Copilot, Wolfram Alpha, Canva, Adobe Firefly, Suno, Runway, Kling AI, ElevenLabs, and GitHub Copilot (14 tools). Free users get access to Perplexity, ChatGPT, and Grok. Pro and Teams unlock all tools.
What's included in each plan?
Free$0Pro$4.99/mo · $47.99/yrTeams$12.99/mo · $124.99/yr
Routes / day3UnlimitedUnlimited
AI Tools31414
Categories9 of 24All 24All 24
Prompt HistoryNone30 days90 days
AI Advisor
Priority Support
Team MembersUp to 5
How do I cancel my subscription?
iOS: Settings → tap your name → Subscriptions → DashboardAIR → Cancel Subscription.

Android: Google Play → tap your profile → Payments & subscriptions → Subscriptions → DashboardAIR → Cancel.

Your access continues until the end of the current billing period.
How do I request a refund?
iOS: Visit reportaproblem.apple.com, sign in, find DashboardAIR, and select "Request a refund."

Android: Open Google Play → tap your profile → Payments & subscriptions → Subscriptions → DashboardAIR → Request a refund.
How do I restore my purchase on a new device?
Sign in with the same email you used to subscribe. Your Pro or Teams access will restore automatically. If it doesn't appear, go to Settings in the app and tap "Restore Purchases."
How do I use biometric login?
After signing in, DashboardAIR will offer to enable Face ID, Touch ID, or fingerprint login. You can also enable or disable it anytime in Settings → Security → Biometric Login. Your biometric data never leaves your device.
Why do I need to verify my email?
Email verification is required to access DashboardAIR. After signing up, check your inbox for a verification link. Tap it, return to the app, and tap "I've verified my email." Check your spam folder if you don't see it.
How do I delete my account?
Open DashboardAIR → tap the gear icon → scroll to the bottom → tap Delete Account. This permanently deletes your account and all associated data within 30 days.
How does DashboardAIR decide which AI tool to use?
DashboardAIR uses the AIR Consensus Engine™ — a monthly automated process that polls the world's top AI models (Claude, ChatGPT, Perplexity, Grok, Gemini, and Microsoft Copilot) and asks each one which tool is objectively best for each routing category. Majority rules. No bias, no favoritism — just consensus. Routing assignments update automatically every month as AI technology evolves. Your prompts and personal data are never used in this process.
The app says "routing offline" — what does that mean?
This means the app couldn't reach our AI routing engine. Check your internet connection and try again. If the issue persists, contact us at support@4cylindertechnologies.com.
Is my data private?
Yes. DashboardAIR does not store your prompt content on our servers. Sensitive data on your device is encrypted using platform-native secure storage. We never sell your data. Read our full Privacy Policy.
What is AskAIR?
AskAIR is the consumer AI guide — built for everyone. Tap a life category, ask your question, and get an answer from the right AI inside the app. No switching apps, no copy-pasting. Available on iOS and Android.
What categories does AskAIR cover?
AskAIR covers 18 hubs and nearly 95 categories across life topics — Health, Family, Money, Legal, Sports, News, Travel, Career, Entertainment, Education, Home, Automotive, Faith, and more. Categories are updated regularly without requiring an app update.
What's included in each plan?
Free$0Pro$7.99/mo · $74.99/yrFamily$14.99/mo · $144.99/yr
Questions / day5UnlimitedUnlimited
AI Tools31818
CategoriesTier 1 onlyAllAll
Question HistoryNone30 days30 days
AIR Translate
Ask Advisor
Priority Support
Family MembersUp to 5
How do I cancel my subscription?
iOS: Settings → tap your name → Subscriptions → AskAIR → Cancel Subscription.

Android: Google Play → tap your profile → Payments & subscriptions → Subscriptions → AskAIR → Cancel.

Your access continues until the end of the current billing period.
How do I request a refund?
iOS: Visit reportaproblem.apple.com, sign in, find AskAIR, and select "Request a refund."

Android: Open Google Play → tap your profile → Payments & subscriptions → Subscriptions → AskAIR → Request a refund.
How does AskAIR handle sensitive categories like Health or Legal?
AskAIR provides general information only — it is not a substitute for professional medical, legal, or financial advice. Sensitive categories display a disclaimer before every session. For mental health crises, AskAIR immediately surfaces the 988 Suicide & Crisis Lifeline and Crisis Text Line.
How do I use biometric login?
After signing in, AskAIR will offer to enable Face ID, Touch ID, or fingerprint login. You can also enable or disable it anytime in Settings → Security → Biometric Login. Your biometric data never leaves your device.
How do I delete my account?
Open AskAIR → tap the gear icon → scroll to the bottom → tap Delete Account. This permanently deletes your account and all associated data within 30 days.
How does AskAIR know which AI to route my question to?
AskAIR uses the AIR Consensus Engine™ — a monthly automated process that polls the world's top AI models (Claude, ChatGPT, Perplexity, Grok, Gemini, and Microsoft Copilot) and asks each one which tool is objectively best for each category. Majority rules. Routing assignments update automatically every month as AI technology evolves, so AskAIR always uses the best available tool for your question. Your prompts and personal data are never used in this process.
Is my data private?
Yes. AskAIR does not store your prompt content beyond what is needed to generate your answer. Sensitive data on your device is encrypted using platform-native secure storage. We never sell your data. Read our full Privacy Policy.
What is MyOwnIQ?
MyOwnIQ is an AI-powered home inventory app. Point your camera at any space — pantry, garage, closet — and AI catalogs everything it sees. Find it, need it, lose it. Know what you own.
Is MyOwnIQ available now?
Yes — MyOwnIQ is live now on both the App Store and Google Play. Some features and pricing may still change as the app matures. Contact support@4cylindertechnologies.com with any questions or feedback.
What's included in each plan?
Free$0Personal$9.99/mo · $79.99/yrOwner$14.99/mo · $119.99/yr
Properties1UnlimitedUnlimited
Secure Properties03Unlimited
AI Scans / month10100Unlimited
Purge Engine
Keep Forever
Family Sharing

Free also includes the full Property Setup Wizard and up to 15 areas per property. Family Sharing lets an Owner share one property with up to 4 family members.

How do I cancel my subscription?
iOS: Settings → tap your name → Subscriptions → MyOwnIQ → Cancel Subscription.

Android: Google Play → tap your profile → Payments & subscriptions → Subscriptions → MyOwnIQ → Cancel.

Your access continues until the end of the current billing period.
How do I request a refund?
iOS: Visit reportaproblem.apple.com, sign in, find MyOwnIQ, and select "Request a refund."

Android: Open Google Play → tap your profile → Payments & subscriptions → Subscriptions → MyOwnIQ → Request a refund.
How do I restore my purchase on a new device?
Sign in with the same email you used to subscribe. Your Personal or Owner access will restore automatically. If it doesn't appear, go to Settings in the app and tap "Restore Purchases."
What happens to my photos when I scan an item?
Scan photos are scanned and analyzed by AI to identify what's in them, then discarded — they are never stored on our servers and never used to train AI models. Only the resulting item record (name, category, estimated value, etc.) is saved to your inventory.
What is Secure Location?
Secure Location lets you lock sensitive properties, areas, or spots behind Face ID / Touch ID / fingerprint authentication. A lock applied to a parent location is automatically inherited by everything inside it, and a lock you set explicitly on a specific location can never be removed by a parent — only by you, directly on that item.
How does Family Sharing work?
Owner-tier subscribers can invite up to 4 family members to share one property. Everyone can view, scan, and update the shared property together. Family members keep their own subscription tier for everything else — sharing only grants access to the shared property, not the Owner plan's other features.
What is the Purge Engine?
The Purge Engine gently flags items that may be worth reconsidering — expired pantry items, clothing you haven't worn in a while, or garage/storage gear gathering dust — so you can sell, donate, or let go of what you don't use. Heirlooms and keepsakes can be marked "Keep Forever" so they're never flagged, and jewelry, electronics, and documents are permanently excluded.
How do I delete my account?
Open MyOwnIQ → tap the gear icon → Account → Delete Account. This permanently deletes your account and all associated data within 30 days.
Is my data private?
Yes. MyOwnIQ does not store your scan photos — only the item details identified from them. Sensitive data on your device is encrypted using platform-native secure storage, and Secure Location can add Face ID/Touch ID protection on top. We never sell your data. Read our full Privacy Policy.

App Information

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Platform

DashboardAIR, AskAIR, and MyOwnIQ are all available on iOS and Android. iOS 16 or later required. Android 8.0 or later required.

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Billing

iOS subscriptions billed through Apple. Android subscriptions billed through Google Play. Manage or cancel anytime in device settings.

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Developer

4Cylinder Technologies LLC
800 N King Street, Suite 304-2973
Wilmington, DE 19801
Charlotte, NC operations

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Terms of Use

Full Terms of Use at terms.html, which also incorporates Apple's Standard EULA for iOS users.