Get in touch
Questions, feedback, or billing issues across any of our apps — we respond within 24 hours.
Frequently Asked Questions
Select an app below to see relevant FAQs.
What is DashboardAIR?
What AI tools does DashboardAIR use?
What's included in each plan?
| Free$0 | Pro$4.99/mo · $47.99/yr | Teams$12.99/mo · $124.99/yr | |
|---|---|---|---|
| Routes / day | 3 | Unlimited | Unlimited |
| AI Tools | 3 | 14 | 14 |
| Categories | 9 of 24 | All 24 | All 24 |
| Prompt History | None | 30 days | 90 days |
| AI Advisor | ✗ | ✓ | ✓ |
| Priority Support | ✗ | ✗ | ✓ |
| Team Members | ✗ | ✗ | Up to 5 |
How do I cancel my subscription?
Android: Google Play → tap your profile → Payments & subscriptions → Subscriptions → DashboardAIR → Cancel.
Your access continues until the end of the current billing period.
How do I request a refund?
Android: Open Google Play → tap your profile → Payments & subscriptions → Subscriptions → DashboardAIR → Request a refund.
How do I restore my purchase on a new device?
How do I use biometric login?
Why do I need to verify my email?
How do I delete my account?
How does DashboardAIR decide which AI tool to use?
The app says "routing offline" — what does that mean?
Is my data private?
What is AskAIR?
What categories does AskAIR cover?
What's included in each plan?
| Free$0 | Pro$7.99/mo · $74.99/yr | Family$14.99/mo · $144.99/yr | |
|---|---|---|---|
| Questions / day | 5 | Unlimited | Unlimited |
| AI Tools | 3 | 18 | 18 |
| Categories | Tier 1 only | All | All |
| Question History | None | 30 days | 30 days |
| AIR Translate | ✗ | ✓ | ✓ |
| Ask Advisor | ✗ | ✓ | ✓ |
| Priority Support | ✗ | ✗ | ✓ |
| Family Members | ✗ | ✗ | Up to 5 |
How do I cancel my subscription?
Android: Google Play → tap your profile → Payments & subscriptions → Subscriptions → AskAIR → Cancel.
Your access continues until the end of the current billing period.
How do I request a refund?
Android: Open Google Play → tap your profile → Payments & subscriptions → Subscriptions → AskAIR → Request a refund.
How does AskAIR handle sensitive categories like Health or Legal?
How do I use biometric login?
How do I delete my account?
How does AskAIR know which AI to route my question to?
Is my data private?
What is MyOwnIQ?
Is MyOwnIQ available now?
What's included in each plan?
| Free$0 | Personal$9.99/mo · $79.99/yr | Owner$14.99/mo · $119.99/yr | |
|---|---|---|---|
| Properties | 1 | Unlimited | Unlimited |
| Secure Properties | 0 | 3 | Unlimited |
| AI Scans / month | 10 | 100 | Unlimited |
| Purge Engine | ✗ | ✓ | ✓ |
| Keep Forever | ✗ | ✓ | ✓ |
| Family Sharing | ✗ | ✗ | ✓ |
Free also includes the full Property Setup Wizard and up to 15 areas per property. Family Sharing lets an Owner share one property with up to 4 family members.
How do I cancel my subscription?
Android: Google Play → tap your profile → Payments & subscriptions → Subscriptions → MyOwnIQ → Cancel.
Your access continues until the end of the current billing period.
How do I request a refund?
Android: Open Google Play → tap your profile → Payments & subscriptions → Subscriptions → MyOwnIQ → Request a refund.
How do I restore my purchase on a new device?
What happens to my photos when I scan an item?
What is Secure Location?
How does Family Sharing work?
What is the Purge Engine?
How do I delete my account?
Is my data private?
App Information
Platform
DashboardAIR, AskAIR, and MyOwnIQ are all available on iOS and Android. iOS 16 or later required. Android 8.0 or later required.
Billing
iOS subscriptions billed through Apple. Android subscriptions billed through Google Play. Manage or cancel anytime in device settings.
Developer
4Cylinder Technologies LLC
800 N King Street, Suite 304-2973
Wilmington, DE 19801
Charlotte, NC operations
Terms of Use
Full Terms of Use at terms.html, which also incorporates Apple's Standard EULA for iOS users.